Terms of use
CompMailer: EU Compliance Mail · Last updated: 5 October 2026
These terms govern use of the CompMailer: EU Compliance Mail Shopify app (“the app”) operated by Bristol Marketing Kft. (Bristol Marketing Korlátolt Felelősségű Társaság), 1188 Budapest, Kisfaludy utca 9/A, Hungary. Company registration number: Cg. 01-09-408087, tax number: 32128332-2-43. Contact: info@eucompliancemail.com. By installing or using the app you accept these terms. Personal data is processed as described in our Privacy Policy.
1. The service
The app emails the merchant’s Terms and Conditions and Notice of Withdrawal PDFs to the buyer after an order, using the buyer’s language, then the shop language, then English if the plan includes it. Sending uses Amazon SES. Delivery events are recorded in the in-app delivery log, and failed sends are retried automatically.
2. No legal advice
The app is a delivery tool. It does not provide legal advice and it does not review, approve or verify the content, language coverage or legal adequacy of any uploaded document. CompMailer only transmits the files the merchant uploads.
3. Merchant responsibility
The merchant is solely responsible for the content of uploaded documents, for providing them in every language in which the store sells, and for their compliance with applicable law (including consumer-information duties). The merchant must keep the documents accurate and up to date.
4. Delivery
We do not guarantee that every email will be delivered. Networks, recipient mailboxes, spam filters, bouncing addresses and third-party services can prevent delivery. We log send attempts and retry transient failures as described in the app. The merchant remains responsible for fulfilling their legal information duties if an email does not arrive.
5. Fees
Paid plans are billed through Shopify. Prices are those shown in the app and on the Shopify invoice. Shopify’s billing terms apply to charges, taxes, refunds and chargebacks.
6. Limitation of liability
To the fullest extent permitted by law, Bristol Marketing Kft.’s total liability arising out of or in connection with the app is limited to the fees the merchant paid for the app through Shopify in the 12 months before the claim. We are not liable for loss of profit, loss of data, or indirect or consequential loss, except where liability cannot be limited (including death or personal injury caused by negligence, or liability for wilful misconduct).
7. Termination
The merchant may stop using the app by uninstalling it. We may suspend or end access if these terms are breached or if continued operation is unlawful. After uninstall, data is deleted as described in the Privacy Policy.
8. Governing law
These terms are governed by the laws of Hungary. Courts of Hungary have jurisdiction, without prejudice to mandatory consumer-protection rules that cannot be waived.